Take a look at our

Upcoming Events

With Inclusive Change

Image

We host events in our local community in partnership with Inclusive Change At Work CIC. Take a look at the list below to find out whats on.

Image

Our online events are designed to inform and educate. We have a range of free and on demand events online.

Image

Our team are experienced speakers and can be booked to educate and entertain at your next event - get in touch to find out how we can help.

Important Dates in our Calendar

Calendar of Events

June 2026

July 2026

Leadership, Neurodiversity & Decision Making

June 22nd 2026

22nd June - In-person workshop

Join Lucy Smith, founder of Inclusive Change and a specialist in leadership, neurodiversity, and organisational change, for this workshop hosted at The Courtyard Exeter Sandy Park.

This morning session combines breakfast, networking, and an honest, practical exploration of what it really means to lead people with ADHD and autism in today’s workplace.

Across the morning, you’ll move from a grounded discussion on neurodiversity in leadership to a live decision-making simulation based on the National Decision Model, putting real-world pressure and complexity into practice. You’ll leave with clearer insight into how neurodiversity is shaping leadership challenges, alongside practical tools for making better decisions and supporting teams with confidence.

Re-Visit our Past Events

Image

BSides Bristol - 5th & 6th September

Lucy Smith joined day one of BSides Bristol as she explored the future of work – spotting red flags, recognising reasonable requests, and reframing adjustments as smart strategies for building high-performing, future-ready cyber teams.

Click on the button below to access Lucy's top ten tips for inclusive recruitment.

Image

Inclusive Change at Work - In the Community

From January to March 2025, our sister community interest company, Inclusive Change at Work CIC, hosted transformative workshops to promote understanding and inclusion for neurodivergent individuals and their families.

We gathered at Emersons Green Village Hall for expert-led sessions that offered practical strategies and a welcoming space for learning and growth.

Visit our recap page for more information about the sessions plus useful links and articles.

Image

Building the Future of Work, Together

Throughout 2024 and early 2025, we hosted a series of live webinars and in-person workshops focused on supporting neurodiverse and disabled young people in the workplace. These sessions helped businesses understand the value of neurodivergent talent, while also offering guidance to parents and carers on career opportunities and support for their young adults.

You can catch up on everything via our recap pages - watch the recordings, explore helpful articles, and grab some free resources too.

Our Event Blog - Where we've been, what we've learned

Sharing our experiences, insights, and standout moments from industry events

OM in red with the words Olivers campaign in black

Becoming an Oliver mcGowan Trainer

June 12, 20268 min read

Becoming an Oliver McGowan Trainer

Owen Smith, Mentee with Inclusive Change


Content note:This post discusses the death of Oliver McGowan, including references to medical treatment without consent and its fatal consequences. If you think this might be difficult to read, please take care, or feel free to skip ahead to the section on Oliver McGowan Mandatory Training.


Two months ago I had the opportunity to train and become a certified Oliver McGowan trainer with JSI Training - specifically, as an ‘expert with lived experience of autism’ - which now enables me to help deliver webinars to NHS staff for Oliver McGowan Mandatory Training on Learning Disability and Autism.

In this blog post, I’m going to share a little bit about Oliver McGowan’s story, the importance of training such as this and my own experience working with JSI Training and Inclusive Change.


Who was Oliver McGowan?

Oliver McGowan was only 18 years old when, as a result of a string of doctors ignoring key care instructions and misunderstanding behaviours relating to autism and learning disability, he passed away in intensive care due to severe brain damage after being administered anti-psychotic medicine neither he nor his family consented to.

Oliver was diagnosed with mild hemiplegia, a mild learning disability and focal partial epilepsy, secondary side effects of a meningitis infection when he was younger; he was later also diagnosed with autism.

After multiple hospital visits for seizures, it was concluded that anti-psychotic medication caused his condition to decline considerably - something that was documented multiple times by psychiatrists in his care.

However, during another admittance to hospital months later, Oliver was once again given antipsychotic medication; despite what was documented on his previous reactions to similar medicine, and an explicit lack of consent from both family and Oliver himself.

His condition declined rapidly, and after an emergency MRI, it was made clear that he had suffered severe brain swelling (a rare side-effect of the drug …) and was now entirely paralysed. He passed away days later in intensive care, on 11th November 2016.

It is believed that a better understanding of autism and learning disability could have prevented Oliver’s death - that much of what led doctors to decide on Oliver’s treatment were likely normal behaviours of distress in such a frantic, discomforting environment such as a hospital.

That’s why, since 2016, his family have been campaigning for a deeper knowledge in the care of individuals with autism or learning disabilities, to prevent such tragedies occurring again.

Their story has now led to mandatory training for all NHS practitioners, led by those with lived experience in autism and learning disability.

This is only a brief overview of Oliver’s story. If you want to read more, and hear about the work that his family have been doing, here is a link to their website: https://www.olivermcgowan.org/


What is Oliver McGowan Mandatory Training?

Oliver McGowan Mandatory Training was developed with the purpose of ensuring all NHS staff receive education on learning disability and autism. With this knowledge, health and social care staff are better equipped to provide suitable care for disabled individuals and those on the spectrum, and unnecessary deaths due to ignorance, misunderstanding and poor communication can be avoided.

Held either online or in-person, training sessions are mostly carried out by ‘experts with lived experience’ - meaning they are led by individuals with either autism, learning disability or both. This gives NHS professionals the opportunity to hear first-hand from those who will be in their care, and ask appropriate questions to deepen their understanding.

Practitioners are encouraged to ASK, LISTEN and DO when supporting those with autism and learning disability:

  • Asking patients themselves, along with carers and family members about opinions regarding treatment.

  • Listening to everyone involved.

  • Doing something with the information received and working together with patients and carers to decide on the best treatment.

The impact of training such as this cannot be understated.

It is shocking how little is still understood in health and social care settings on the ways that autism and learning disability present, and how practitioners are to respond and treat those they support.

If professionals would have been informed on autism and learning disability, Oliver, and many others like him, may still be alive today.

My Experience Becoming a Trainer

After hearing Oliver’s story and receiving an opportunity to become an ‘expert with lived experience of autism’ myself, I felt it important to take up the offer.

Not only do opportunities like this provide a sense of fulfillment and justice, they also open the doors for regular paid employment to those who otherwise would find it difficult.

I was lucky enough to receive training with JSI Training to deliver Tier 1 webinars.

To do this I had to attend an example webinar myself, receive online training and help lead my own session as an autism co-trainer.

The training consists of three separate parts: an e-learning course, a live webinar and your own final presentation. Luckily, everything was online, meaning it was very easy to fit into my schedule and around my varying energy levels.

Before attending the live training webinar, participants had to make sure they completed the online learning.

This was a simple course, teaching about Oliver’s backstory and the importance of the training. It took me about 2-3 hours to complete, and mainly consisted of videos presented by certified Oliver McGowan trainers, with a handful of small interactive questionnaires throughout. The course itself is actually what is shared with NHS professionals, and so by completing it as a trainer you leave with a sense of what knowledge individuals have before you even meet them.

Once completed, I was able to join the webinar. This was around 2-3 hours long, held entirely online, and fairly relaxed.

Normally, groups enter this training as a pre-established ‘trio,’ who they will work with when presenting webinars once certified - this trio is made up of one autistic co-trainer, one co-trainer with a learning disability and a facilitator. However I joined the training as a sole individual. Whilst this did make things slightly confusing, those who were hosting the session made sure to find me a place to slot in and I was able to follow along and contribute.

After the training, participants are tasked to present their own Tier 1 Oliver McGowan Webinar. As you might have guessed, this is normally carried out by a pre-existing ‘trio’ who you initially entered training with, but my hosts kindly set me up with some other solo trainees. I was then given around a month to prepare.

A few weeks went by: I gathered an audience, I read and re-read through the script I was given, I prepped what I was going to say, but I still didn’t really feel ready to present. In fact, half an hour before the webinar was set to start, I ended up in an almost-meltdown. As I went to press the ‘join meeting’ button, I felt my brain freeze over. Fortunately, schedules got mixed up and I had an extra 45 minutes to warm up before the session began, and, although I still didn’t feel ready, I got it done.

It was tricky: I stumbled through my sentences, I skipped over parts of my script without realising and I was so incredibly uncomfortable (what are you meant to do with your face whilst you wait for responses in a video call?), but I did it, and I got some great feedback afterwards.

Two weeks later, I ended up receiving my certification as an Oliver McGowan Trainer, delivering Tier 1 Webinars as an ‘expert with lived experience in autism.’ That’s a very wordy title.

Now, I can help build awareness and understanding among NHS staff in how to treat and respond to autistic individuals, using my own experiences as an example.

Support from Inclusive Change

Throughout the whole process Owen was supported by mentors from Inclusive Change. We know that young autistic and neurodivergent adults often face exactly the kind of misunderstanding that this training exists to address - whether that's in healthcare, education, or the workplace. Our mentoring programme for young adults is built around the same principles: listening first, working alongside people rather than deciding for them, and using lived experience as a foundation rather than an afterthought.

If you're a parent, carer, or organisation looking to support a neurodivergent young adult through a difficult transition - whether that's into employment, further education, or simply navigating systems that weren't designed with them in mind - we'd love to talk.

If you'd like to find out more about our mentoring support for young adults, take a look at our website mentoring page or drop us a line at [email protected].

Thank you to JSI Training 

Thank you to Izzy, Jax and Sibelle from JSI Training for welcoming me to the training course and I am very much looking forward to finding my role in a trio as an expert with lived experience as a result of their support and guidance. 


mentoringOliver mcgowan trainingnhslived experienceautism training
Back to Blog

Free Resources - Short Courses & Webinars

Freer course thumbnail, how to champion neurodiversity in the workplace

Free Course

How to champion neurodiversity in the workplace

Neurodiversity and exercise course thumbnail with George Eastwood the coach

Free Taster Course

Inclusive Fitness -

Taster

Access to work a managers guide thumbnail

Free Webinar

Access To Work - A managers Guide

Inclusion matters e book thumbnail

Free E-Book

Inclusion Matters

Simplify your digital life thumbnail

Free Course

Simplify your

digital life

This is me webinar thumbnail

Free Webinar

This is me

Building the future of work webinar thumbnail

Free Webinar

Building the future of work - Careers for young people

Building the future of work webinar thumbnail

Free Webinar

Building the future of work - Recruitment & Retention

Want easy access to all of our free resources? Click on the link below to register and you will get access to all of our free stuff in one place.

We are always adding and updating the list and will notify you when we drop new content.

Inclusive Change Ltd

The Brightwell, Bradbury House

Wheatfield Drive

Bradley Stoke, Bristol

BS329DB

Privacy Statement


Terms of Service

Copyright 2025 - Inclusive Change Ltd

Companies House: 12412464

VAT NO: 352 1564 17

ICO Reg: ZB081779

UK Register of Learning Providers: 10090652

Reg no: 12412464