Our Privacy Statement
Who are we?
We are Inclusive Change Ltd.
We offer training, consultancy, and digital products.
We use your personal information when:
You visit our website
You buy our services or products
You work with us (e.g. as a supplier)
You are employed by us
You volunteer with us
How to Contact us
If you have questions about your personal information:
Email: [email protected]
Address: The Brightwell, Bradbury House, Wheatfield Drive, Bristol, BS32 9DB
What information we collect
Name and contact details (your email, phone and address)
Website use (pages visited, browser type, location)
Services bought and payment details
Feedback from surveys or forms
Login details for our website, including access to your course
Marketing preferences
Why we use your information
To provide services you have asked for
To contact you with updates
To improve our website and services
To follow the law
To send marketing communication - if you say yes
We only use your data when we have a valid reason
You gave consent
We have a contract
It is a legal requirement
We have a legitimate business reason
Who We Share It With
Our trained staff
Our accountants or legal advisors
Government bodies (for example HMRC)
A new buyer if we sell our business or part of our business
Courts or police (only if legally required)
Where does your data go?
Your data is stored safely in the UK
If your data goes outside of the UK we will protect it using legal safeguards
Keeping your data safe
We protect your data with
Strong passwords and security
Staff training and rules
Regular security checks
Emergency plans if something goes wrong
If something serious happens, we’ll tell you and the ICO if needed.
How long do we keep your data
We only keep your data for as long as we need to. For example:
Up to 7 years after working with you
Until you unsubscribe from our emails
Website browsing information (from cookies) is kept only briefly
How we us AI
We use Artificial Intelligence in our business including to:
Transcribe webinars and meetings (with your permission)
Helping our team to write clear emails and web content
We will:
Ask for your consent
Store content securely
Use AI ethically and fairly
Review our practices regularly including reviewing T & C of apps we use
Your rights
You can ask us to:
See your data
Correct it
Delete it
Stop using it
Send it to someone else
Say "no" to marketing
If you have a complaint
Contact us at [email protected] to use your rights.
If you’re unhappy, you can also contact the ICO (Information Commissioner’s Office).
Our registration number is ZB081779
You can visit the ICO website https://ico.org.uk
Inclusive Change Ltd
The Brightwell, Bradbury House
Wheatfield Drive
Bradley Stoke, Bristol
BS329DB
Copyright 2025 - Inclusive Change Ltd
Companies House: 12412464
VAT NO: 352 1564 17
ICO Reg: ZB081779
UK Register of Learning Providers: 10090652
Reg no: 12412464