Our Privacy Statement

Who are we?

We are Inclusive Change Ltd.

We offer training, consultancy, and digital products.

We use your personal information when:

You visit our website

You buy our services or products

You work with us (e.g. as a supplier)

You are employed by us

You volunteer with us

How to Contact us

If you have questions about your personal information:

Email: [email protected]

Address: The Brightwell, Bradbury House, Wheatfield Drive, Bristol, BS32 9DB

What information we collect

  • Name and contact details (your email, phone and address)

  • Website use (pages visited, browser type, location)

  • Services bought and payment details

  • Feedback from surveys or forms

  • Login details for our website, including access to your course

  • Marketing preferences

Why we use your information

  • To provide services you have asked for

  • To contact you with updates

  • To improve our website and services

  • To follow the law

  • To send marketing communication - if you say yes

We only use your data when we have a valid reason

  • You gave consent

  • We have a contract

  • It is a legal requirement

  • We have a legitimate business reason

Who We Share It With

  • Our trained staff

  • Our accountants or legal advisors

  • Government bodies (for example HMRC)

  • A new buyer if we sell our business or part of our business

  • Courts or police (only if legally required)

Where does your data go?

  • Your data is stored safely in the UK

  • If your data goes outside of the UK we will protect it using legal safeguards

Keeping your data safe

We protect your data with

  • Strong passwords and security

  • Staff training and rules

  • Regular security checks

  • Emergency plans if something goes wrong

    If something serious happens, we’ll tell you and the ICO if needed.

How long do we keep your data

We only keep your data for as long as we need to. For example:

  • Up to 7 years after working with you

  • Until you unsubscribe from our emails

  • Website browsing information (from cookies) is kept only briefly

How we us AI

We use Artificial Intelligence in our business including to:

  • Transcribe webinars and meetings (with your permission)

  • Helping our team to write clear emails and web content

    We will:

  • Ask for your consent

  • Store content securely

  • Use AI ethically and fairly

  • Review our practices regularly including reviewing T & C of apps we use

Your rights

You can ask us to:

  • See your data

  • Correct it

  • Delete it

  • Stop using it

  • Send it to someone else

  • Say "no" to marketing

If you have a complaint

Contact us at [email protected] to use your rights.

If you’re unhappy, you can also contact the ICO (Information Commissioner’s Office).

Our registration number is ZB081779

You can visit the ICO website https://ico.org.uk

Inclusive Change Ltd

The Brightwell, Bradbury House

Wheatfield Drive

Bradley Stoke, Bristol

BS329DB

Copyright 2025 - Inclusive Change Ltd

Companies House: 12412464

VAT NO: 352 1564 17

ICO Reg: ZB081779

UK Register of Learning Providers: 10090652

Reg no: 12412464