Lucy Smith speaking at a conference on neurodiversity and inclusive change

Lucy Smith

Neurodiversity & Inclusive Change Speaker, Facilitator, Compare

Lucy Smith, a keynote speaker on neurodiversity, resilience & inclusive change, helps organisations build inclusive, adaptive cultures that thrive on difference. Inspiring audiences & making a difference

Neurodiversity | Managing Change | Resilience

Life Stories | Social Enterprise

Authentic storytelling that makes a difference

Hi, I am Lucy!

Some people call me the "pocket rocket". I think that is because I have passion and energy to bring out the best in an audience.

I have been working with audiences for almost 25 years in many guises - Lecturer, radio presenter, drama teacher, children's entertainer (I have been a professional fairy) facilitator, compare and speaker.

As a speaker I believe there has to be some substance behind us and I sure have that too. Not being able to settle and always saying "YES" to opportunities has led to a whole lot of experience that informs my work and my presentations.

At my core I am a purpose led social entrepreneur who loves to start a conversation about topics that matter.

I start those conversations with stories some that will surprise and some that will inspire. I talk about some difficult stuff and combine my unique expertise and knowledge.

Relatable, authentic and thought provoking

Lucy x

Lucy Smith keynote speaker on neurodiversity, professional headshot

Neurodiversity

What is your perspective?

I come from a range of different perspectives when I talk about neurodiversity. From pedagogy, organisation development and leadership, research, personal and family and real lived experience. With a a strengths based approach I talk positively and with passion about change and neurodiversity in work, school and community.

I engage audiences to get them thinking and start conversations that will make and does make a lasting difference.

Change Management

Let me meet you at your

bus-stop

In the world of change management, it's not about imposing a new route; it's about understanding where you're starting from.

I have spent a decade working with senior leaders in transformational change where I have learned that change is often an individual journey and we will all join that journey from a different bus-stop.

I combine theory with reality and always have an eye on the future.

Life Stories

The secret change agent

A wealth of stories based on real lived experience with plenty of lessons for the future. Spilling some my secrets on here would be giving away some of my best work which you will want to hear straight from the source.

Oh, okay, let's just say I can talk about resilience, royalty, and some really fun stuff from a career in international law enforcement.

Social Enterprise

Making a difference - the torch that lights the stars

Lighting people up to make sustainable change happen is a big part of what I do. From setting up a community radio station to developing an innovative and groundbreaking conference around digital wellbeing and young people.

I talk the talk and walk the walk when it comes to social enterprise, from grass roots to engagement at the highest levels right up to Downing Street.

Neurodiversity in the workplace

Delivering practical workshops, interactive webinars and tailored team development sessions.

Lucy explores how embracing neurodiversity drives creativity, collaboration and wellbeing at work.

-Understanding the strengths and challenges of neurodivergent colleagues

-Practical adjustments and inclusive communication strategies for teams

-Building a culture where neurodivergent talent can thrive and contribute fully

What do other people say?

Don't take it from me, here is what others say about working with me.

Listen online

Podcasts, interviews and YouTube

Read more

The blog

Exhausted working parent managing burnout while supporting a neurodivergent child at home, workplace wellbeing and neurodiversity support concept.

Burnout, Parenting and Work

May 13, 20265 min read

Burnout, Parenting and Work

The pressure many employees are carrying quietly

There are many parents going to work each day already exhausted before the working day has even started.

Not because they are unmotivated.
Not because they are disorganised.
And not because they cannot cope with work itself.

But because they are trying to balance work alongside supporting a neurodivergent child in systems and environments that often do not fully understand the reality families are managing.


Burnout does not always look dramatic

When people think about burnout, they often imagine someone reaching complete crisis point.

But for many parents of neurodivergent children, burnout can look quieter than that.

It can look like:

  • Forgetting things more often

  • Finding it harder to concentrate

  • Feeling emotionally exhausted before the day begins

  • Constantly anticipating problems

  • Working late to catch up after difficult mornings

  • Feeling guilty at work and guilty at home

  • Brain fog

Many become highly skilled at masking this pressure.

They keep showing up.
They keep functioning.
They keep trying to hold everything together.

Until eventually, something gives.


The invisible workload

Supporting a neurodivergent child often involves far more than many people realise.

Alongside parenting itself, parents may also be managing:

  • School attendance challenges

  • Anxiety and emotional overwhelm

  • Emotionally Based School Avoidance (EBSA)

  • Recovery after masking all day at school

  • Appointments, referrals and waiting lists

  • Ongoing advocacy and communication with schools or services

  • Constant unpredictability

Many parents are trying to manage all of this while still meeting deadlines, attending meetings, and maintaining performance at work.

Over time, that level of pressure becomes difficult to sustain.


Why school attendance issues affect work performance

For some families, mornings can become one of the most stressful parts of the day.

Parents may already have spent hours managing anxiety, distress, dysregulation, or school refusal before logging on to work or walking into the office.

That stress does not simply disappear once the working day begins.

It can affect concentration, emotional capacity, communication, and energy levels throughout the day.

Without understanding and flexibility, many employees end up trying to “push through” while quietly burning out.


Signs of burnout parents may hide at work

Burnout is not always obvious.

Many employees work extremely hard to make sure their struggles are not visible.

At work, burnout may show up as:

  • Changes in communication

  • Difficulty concentrating

  • Withdrawing from colleagues

  • Increased anxiety or emotional sensitivity

  • Exhaustion and fatigue

  • Using annual leave to manage crises at home

  • Working late to catch up after difficult days

Without context, these changes can easily be misunderstood as disengagement or poor performance.


Why work can become another pressure point

For many employees, work does not feel like a place where they can openly explain what is happening.

Some worry they will be seen as less committed.
Others fear being judged or treated differently.
Some simply feel exhausted by having to explain things repeatedly.

So instead, people often try to absorb the pressure quietly.

They use annual leave for crises.
They work later to compensate.
They respond to emails late at night.
They push through until burnout becomes unavoidable.

What organisations may then see is:

  • Changes in communication

  • Reduced concentration

  • Increased sickness absence

  • Withdrawal from colleagues

  • Difficulty managing workload

Without context, these changes can easily be misunderstood.


Supporting employees before crisis point

Support does not need to mean lowering expectations or removing accountability.

Often, the most effective support comes from small, practical changes.

This might include:

  • Flexibility during particularly difficult periods

  • Understanding around school-related emergencies

  • Clear communication and written follow-ups

  • Adjustments to workload where possible

  • Managers checking in early rather than waiting for crisis point

  • Creating an environment where employees feel safe to be honest

For many employees, simply feeling understood reduces a significant amount of pressure.


Why flexibility matters for employee retention

This is not just a wellbeing conversation.

Burnout affects retention, performance, morale, and long-term sustainability.

When employees feel unsupported for long periods of time, organisations risk losing experienced, capable people who actually want to stay.

In many cases, flexibility and understanding are the things that allow employees to continue contributing sustainably.

Small changes can have a significant impact.


Managers are under pressure too

Many managers genuinely want to support their teams well.

But they are often balancing operational pressures, performance expectations, and limited guidance around how to handle situations like this.

Managers do not need to become experts in neurodiversity.

But confidence, understanding, and practical conversations can make a significant difference to whether employees feel supported or pushed closer to burnout.


What is parental burnout?

Parental burnout is a state of physical, emotional, and mental exhaustion caused by prolonged parenting-related stress.

For parents of neurodivergent children, this can be intensified by anxiety, school challenges, advocacy, sensory overwhelm, and ongoing unpredictability.

Many parents continue functioning while quietly exhausted, often without recognising how close they are to burnout themselves.


Small changes matter

Many parents of neurodivergent children are already doing everything they can to keep all areas of life moving.

What helps is not perfection.

It is workplaces that recognise people are human, life is complicated, and support does not always need to be huge to matter.

Because when employees feel understood rather than judged, they are far more likely to stay, contribute, and perform at their best.


Join our free Lunch & Learn

We are running a practical Lunch & Learn exploring this topic in more depth:

Supporting Parents of Neurodivergent Children at Work

A session for managers, HR teams, and organisations who want to better understand the pressures employees may be managing and how to respond in practical, realistic ways.

Book your place here.


Frequently Asked Questions

Can parenting a neurodivergent child lead to burnout?

Yes. Many parents experience emotional and physical burnout from balancing work alongside school challenges, anxiety, appointments, advocacy, and unpredictable routines.


How can burnout affect employees at work?

Burnout can affect concentration, communication, attendance, confidence, and overall wellbeing. Many employees continue masking their stress until they reach crisis point.


Why do parents of neurodivergent children struggle at work?

Many parents are managing significant pressures outside work, including school attendance issues, anxiety, sensory overwhelm, and navigating support systems, often without flexibility or understanding at work.


What support can employers provide?

Practical support can include flexible working, clear communication, understanding around emergencies, workload adjustments, and supportive manager conversations.


What is masking burnout?

Masking burnout happens when someone continues appearing “fine” externally while internally exhausted from prolonged stress, pressure, or emotional overload.

parent burnout neurodivergent childsupporting neurodivergent children workplaceemployee burnout and neurodiversityworking parents neurodiversityneurodiversity at work UKsupporting working parents at workmanager support neurodiversityemployee wellbeing and burnout
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  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

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  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved