Lucy Smith speaking at a conference on neurodiversity and inclusive change

Lucy Smith

Neurodiversity & Inclusive Change Speaker, Facilitator, Compare

Lucy Smith, a keynote speaker on neurodiversity, resilience & inclusive change, helps organisations build inclusive, adaptive cultures that thrive on difference. Inspiring audiences & making a difference

Neurodiversity | Managing Change | Resilience

Life Stories | Social Enterprise

Authentic storytelling that makes a difference

Hi, I am Lucy!

Some people call me the "pocket rocket". I think that is because I have passion and energy to bring out the best in an audience.

I have been working with audiences for almost 25 years in many guises - Lecturer, radio presenter, drama teacher, children's entertainer (I have been a professional fairy) facilitator, compare and speaker.

As a speaker I believe there has to be some substance behind us and I sure have that too. Not being able to settle and always saying "YES" to opportunities has led to a whole lot of experience that informs my work and my presentations.

At my core I am a purpose led social entrepreneur who loves to start a conversation about topics that matter.

I start those conversations with stories some that will surprise and some that will inspire. I talk about some difficult stuff and combine my unique expertise and knowledge.

Relatable, authentic and thought provoking

Lucy x

Lucy Smith keynote speaker on neurodiversity, professional headshot

Neurodiversity

What is your perspective?

I come from a range of different perspectives when I talk about neurodiversity. From pedagogy, organisation development and leadership, research, personal and family and real lived experience. With a a strengths based approach I talk positively and with passion about change and neurodiversity in work, school and community.

I engage audiences to get them thinking and start conversations that will make and does make a lasting difference.

Change Management

Let me meet you at your

bus-stop

In the world of change management, it's not about imposing a new route; it's about understanding where you're starting from.

I have spent a decade working with senior leaders in transformational change where I have learned that change is often an individual journey and we will all join that journey from a different bus-stop.

I combine theory with reality and always have an eye on the future.

Life Stories

The secret change agent

A wealth of stories based on real lived experience with plenty of lessons for the future. Spilling some my secrets on here would be giving away some of my best work which you will want to hear straight from the source.

Oh, okay, let's just say I can talk about resilience, royalty, and some really fun stuff from a career in international law enforcement.

Social Enterprise

Making a difference - the torch that lights the stars

Lighting people up to make sustainable change happen is a big part of what I do. From setting up a community radio station to developing an innovative and groundbreaking conference around digital wellbeing and young people.

I talk the talk and walk the walk when it comes to social enterprise, from grass roots to engagement at the highest levels right up to Downing Street.

Neurodiversity in the workplace

Delivering practical workshops, interactive webinars and tailored team development sessions.

Lucy explores how embracing neurodiversity drives creativity, collaboration and wellbeing at work.

-Understanding the strengths and challenges of neurodivergent colleagues

-Practical adjustments and inclusive communication strategies for teams

-Building a culture where neurodivergent talent can thrive and contribute fully

What do other people say?

Don't take it from me, here is what others say about working with me.

Listen online

Podcasts, interviews and YouTube

Read more

The blog

Red warning flag symbol representing workplace challenges and unmet support needs

Reasonable Adjustments for Neurodivergent Employees: Practical Workplace Support

May 12, 20263 min read

Reasonable Adjustments for Neurodivergent Employees: Practical Examples That Actually Help

Reasonable adjustments are one of the most talked about parts of workplace neurodiversity, but also one of the most misunderstood.

Many employers genuinely want to support neurodivergent employees, yet still feel unsure about:

  • what adjustments actually look like in practice

  • what is considered “reasonable”

  • how to balance support with performance and accountability

  • where to start without overcomplicating things

The reality is, most neurodivergent employees do not need huge workplace changes. Often, the biggest difference comes from small practical adjustments that reduce unnecessary pressure, confusion or overwhelm.

The challenge is knowing which adjustments will actually help.

At Inclusive Change, we regularly work with organisations where behaviours are being misunderstood, support conversations feel uncomfortable, or managers are unsure whether they are dealing with a performance issue or an unmet need.

That uncertainty can lead to frustration on all sides.

What Are Reasonable Adjustments?

Reasonable adjustments are changes made to reduce barriers at work for disabled employees, including many neurodivergent employees.

In practice, this could relate to:

  • communication

  • workload management

  • workplace environments

  • meetings

  • processing information

  • flexibility

  • routines and transitions

The important thing is that adjustments should relate to the actual barriers someone is experiencing at work, not assumptions about a diagnosis.

Why Adjustments Matter

Without the right support, small workplace difficulties can quickly become larger issues.

What might initially look like:

  • disengagement

  • missed deadlines

  • poor communication

  • forgetfulness

  • resistance to change

  • emotional reactions under pressure

These signals may actually be signs that someone is struggling with unclear expectations, sensory overwhelm, competing demands or workplace stress.

This is where many managers lose confidence. They want to support staff fairly, but they also need teams to perform effectively.

That is why practical conversations matter.

The Most Effective Adjustments Are Often Simple

Many workplace adjustments are low-cost and straightforward to implement.

Sometimes, small changes to communication, structure or the working environment can make a significant difference to:

  • focus

  • consistency

  • wellbeing

  • confidence

  • reliability

  • team relationships

The difficulty is not usually finding adjustments. It is knowing:

  • when support is appropriate

  • how to start the conversation

  • what questions to ask

  • how to avoid making assumptions

  • how to review whether adjustments are actually helping

One Size Does Not Fit All

There is no universal list of adjustments that works for every neurodivergent employee.

Two people with the same diagnosis may need completely different support.

That is why effective workplaces move away from labels alone and focus instead on:

  • the work itself

  • the barriers someone is facing

  • what practical changes may help reduce friction

The most successful organisations build manager confidence so conversations feel supportive, clear and workable, rather than awkward or reactive.

Moving From Awareness to Action

Understanding neurodiversity is one thing. Applying it in everyday management situations is something else entirely.

Our workshop, Red Flags or Reasonable Adjustment?, helps organisations move beyond awareness and into practical action.

The session explores:

  • how workplace behaviours are often misread

  • when a “red flag” may actually indicate unmet needs

  • how to approach adjustment conversations confidently

  • practical ways to reduce pressure and improve reliability

  • how to create fair, workable support without lowering standards

Participants leave with practical frameworks, realistic workplace examples and tools they can apply immediately in day-to-day management conversations.

The workshop is suitable for:

  • managers

  • HR teams

  • people leaders

  • occupational health teams

  • organisations wanting to build healthier, high-performing teams

Available online or in person.

Find Out More

To learn more about the course:

Or contact us to discuss tailored workplace neurodiversity training for your organisation.

Inclusive Change trainingemployee retention strategiesneurodivergent employees at workneurodiversity at work UKsupporting neurodivergent employeesneurodiversity training
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  •  Organically grow the holistic world view of disruptive innovation

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  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved