Lucy Smith speaking at a conference on neurodiversity and inclusive change

Lucy Smith

Neurodiversity & Inclusive Change Speaker, Facilitator, Compare

Lucy Smith, a keynote speaker on neurodiversity, resilience & inclusive change, helps organisations build inclusive, adaptive cultures that thrive on difference. Inspiring audiences & making a difference

Neurodiversity | Managing Change | Resilience

Life Stories | Social Enterprise

Authentic storytelling that makes a difference

Hi, I am Lucy!

Some people call me the "pocket rocket". I think that is because I have passion and energy to bring out the best in an audience.

I have been working with audiences for almost 25 years in many guises - Lecturer, radio presenter, drama teacher, children's entertainer (I have been a professional fairy) facilitator, compare and speaker.

As a speaker I believe there has to be some substance behind us and I sure have that too. Not being able to settle and always saying "YES" to opportunities has led to a whole lot of experience that informs my work and my presentations.

At my core I am a purpose led social entrepreneur who loves to start a conversation about topics that matter.

I start those conversations with stories some that will surprise and some that will inspire. I talk about some difficult stuff and combine my unique expertise and knowledge.

Relatable, authentic and thought provoking

Lucy x

Lucy Smith keynote speaker on neurodiversity, professional headshot

Neurodiversity

What is your perspective?

I come from a range of different perspectives when I talk about neurodiversity. From pedagogy, organisation development and leadership, research, personal and family and real lived experience. With a a strengths based approach I talk positively and with passion about change and neurodiversity in work, school and community.

I engage audiences to get them thinking and start conversations that will make and does make a lasting difference.

Change Management

Let me meet you at your

bus-stop

In the world of change management, it's not about imposing a new route; it's about understanding where you're starting from.

I have spent a decade working with senior leaders in transformational change where I have learned that change is often an individual journey and we will all join that journey from a different bus-stop.

I combine theory with reality and always have an eye on the future.

Life Stories

The secret change agent

A wealth of stories based on real lived experience with plenty of lessons for the future. Spilling some my secrets on here would be giving away some of my best work which you will want to hear straight from the source.

Oh, okay, let's just say I can talk about resilience, royalty, and some really fun stuff from a career in international law enforcement.

Social Enterprise

Making a difference - the torch that lights the stars

Lighting people up to make sustainable change happen is a big part of what I do. From setting up a community radio station to developing an innovative and groundbreaking conference around digital wellbeing and young people.

I talk the talk and walk the walk when it comes to social enterprise, from grass roots to engagement at the highest levels right up to Downing Street.

Neurodiversity in the workplace

Delivering practical workshops, interactive webinars and tailored team development sessions.

Lucy explores how embracing neurodiversity drives creativity, collaboration and wellbeing at work.

-Understanding the strengths and challenges of neurodivergent colleagues

-Practical adjustments and inclusive communication strategies for teams

-Building a culture where neurodivergent talent can thrive and contribute fully

What do other people say?

Don't take it from me, here is what others say about working with me.

Listen online

Podcasts, interviews and YouTube

Read more

The blog

Clay-style illustration showing three people in conversation around a workplace table with a laptop, alongside the text: “Supporting parents of neurodivergent children at work is not a wellbeing initiative. It is workforce strategy.” The image includes signs reading “The future workforce is being raised today” and “Stronger people, stronger teams, stronger future,” representing systems thinking and workplace support for parent carers.

Supporting parents of ND children at work- wellbeing initiative or workforce strategy - Copy

May 21, 20264 min read

Supporting parents of neurodivergent children at work - a wellbeing initiative or a workforce strategy?

We ran our first Supporting Parents of Neurodivergent Children at Work Lunch and Learn this week. And the fact that it was by far the highest attended session we have ever run tells us something. Actually, it tells us several things.

It tells us that managers are struggling to know how to support staff, that parents are exhausted, and that organisations are beginning to recognise a growing pressure point. It tells us that people are desperate for practical conversations, not performative wellbeing, and that many workplaces still do not have the language, systems, or confidence to navigate this properly.

What struck me most during the session was how many people quietly recognised themselves in the conversation. Not just as managers. But as parents, carers, sandwich carers, and exhausted professionals trying to hold multiple systems together at once.

Because this is bigger than 'supporting parents.' This is about whether our workplaces reflect the reality of modern life anymore.

The question workplaces are not asking

For years, organisations have focused heavily on leadership pipelines, workforce sustainability, future skills, AI, productivity, and retention. These are important conversations. But very few are asking the question that sits underneath all of them:

"What pressures are the people raising the future workforce already carrying?"

And increasingly, the answer is: too many. Many working parents of neurodivergent children are simultaneously managing Education, Health and Care Plan (EHCP) processes, NHS waiting lists, school communication breakdowns, emotional regulation, financial pressure, sleep deprivation, and care coordination, while also trying to remain productive at work. Some are additionally caring for ageing parents. Some are supporting neurodivergent partners. Some are navigating their own late diagnosis. Many are doing all three.

This is a systems issue, not a personal one

The iceberg model from systems thinking is useful here. What organisations tend to see - resignations, sickness absence, burnout - are events at the surface. But underneath those events are recurring patterns: consistent turnover among parent carers, manager avoidance of difficult conversations, wildly inconsistent support depending on who you happen to report to.

Go deeper still and you find the underlying structures that generate those patterns: no neurodiversity training for managers, reactive rather than proactive HR, workload designed for people without caring complexity. And at the very base of the iceberg, the hardest layer to reach and the most important to shift, sit the mental models. The belief that caring is a private problem employees should manage around work. The assumption that support means lowering standards. The idea that if someone is struggling, the answer is more resilience.

These beliefs are rarely stated out loud. But they shape everything.

Systems thinking lens

The visible event (a resignation, an absence) is not the problem. It is the signal. The problem lives in the structures and mental models underneath it — and that is where sustainable change has to begin.

The real future of work risk is human sustainability

The future of work conversation often centres around technology - AI, automation, hybrid working, digital transformation. But one of the biggest workforce risks organisations face over the next decade is not technological. It is human sustainability.

Can people sustainably remain in work while navigating caring responsibilities, neurodiversity, burnout, financial pressure, ageing populations, and increasing complexity in everyday life?

That is the real question. And it is one that employers who want to retain skilled, experienced people cannot afford to ignore.

The hidden labour nobody is counting

Many organisations only see the workplace impact: lateness, reduced focus, sickness absence, emotional fatigue. What they do not see is the midnight paperwork, the meetings with schools, the tribunal preparation, the emotional recovery after a difficult morning, the attempt to regulate a distressed child while preparing for a board meeting.

This is hidden labour. And it is everywhere. The sandwich carer conversation (people simultaneously managing children and ageing relatives while maintaining careers) is coming whether workplaces are ready for it or not.

What needs to happen

We need to stop treating this as an isolated wellbeing topic and start treating it as what it actually is: a systems issue. That means working at every layer of the iceberg — shifting mental models through storytelling and leadership visibility, redesigning structures through policy, training and workload review, and reading patterns before they become crises.

If we genuinely want to build the future of work, we cannot ignore the people currently raising and sustaining the future workforce. That is not a side conversation. It is central to workforce strategy.

P.S.

If this conversation resonates, whether you are a manager trying to support your team, an HR professional building better systems, or an organisation that wants to move from awareness to action we would love to hear from you. Inclusive Change offers bespoke training, consultancy, and mentoring. Get in touch at [email protected] to find out how we can help.

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Lucy Smith

Lucy is founder of Inclusive Change, supporting organisations to lead change, inclusion and neurodiversity more thoughtfully in fast-changing workplaces.

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  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

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  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved