Lucy Smith speaking at a conference on neurodiversity and inclusive change

Lucy Smith

Neurodiversity & Inclusive Change Speaker, Facilitator, Compare

Lucy Smith, a keynote speaker on neurodiversity, resilience & inclusive change, helps organisations build inclusive, adaptive cultures that thrive on difference. Inspiring audiences & making a difference

Neurodiversity | Managing Change | Resilience

Life Stories | Social Enterprise

Authentic storytelling that makes a difference

Hi, I am Lucy!

Some people call me the "pocket rocket". I think that is because I have passion and energy to bring out the best in an audience.

I have been working with audiences for almost 25 years in many guises - Lecturer, radio presenter, drama teacher, children's entertainer (I have been a professional fairy) facilitator, compare and speaker.

As a speaker I believe there has to be some substance behind us and I sure have that too. Not being able to settle and always saying "YES" to opportunities has led to a whole lot of experience that informs my work and my presentations.

At my core I am a purpose led social entrepreneur who loves to start a conversation about topics that matter.

I start those conversations with stories some that will surprise and some that will inspire. I talk about some difficult stuff and combine my unique expertise and knowledge.

Relatable, authentic and thought provoking

Lucy x

Lucy Smith keynote speaker on neurodiversity, professional headshot

Neurodiversity

What is your perspective?

I come from a range of different perspectives when I talk about neurodiversity. From pedagogy, organisation development and leadership, research, personal and family and real lived experience. With a a strengths based approach I talk positively and with passion about change and neurodiversity in work, school and community.

I engage audiences to get them thinking and start conversations that will make and does make a lasting difference.

Change Management

Let me meet you at your

bus-stop

In the world of change management, it's not about imposing a new route; it's about understanding where you're starting from.

I have spent a decade working with senior leaders in transformational change where I have learned that change is often an individual journey and we will all join that journey from a different bus-stop.

I combine theory with reality and always have an eye on the future.

Life Stories

The secret change agent

A wealth of stories based on real lived experience with plenty of lessons for the future. Spilling some my secrets on here would be giving away some of my best work which you will want to hear straight from the source.

Oh, okay, let's just say I can talk about resilience, royalty, and some really fun stuff from a career in international law enforcement.

Social Enterprise

Making a difference - the torch that lights the stars

Lighting people up to make sustainable change happen is a big part of what I do. From setting up a community radio station to developing an innovative and groundbreaking conference around digital wellbeing and young people.

I talk the talk and walk the walk when it comes to social enterprise, from grass roots to engagement at the highest levels right up to Downing Street.

Neurodiversity in the workplace

Delivering practical workshops, interactive webinars and tailored team development sessions.

Lucy explores how embracing neurodiversity drives creativity, collaboration and wellbeing at work.

-Understanding the strengths and challenges of neurodivergent colleagues

-Practical adjustments and inclusive communication strategies for teams

-Building a culture where neurodivergent talent can thrive and contribute fully

What do other people say?

Don't take it from me, here is what others say about working with me.

Listen online

Podcasts, interviews and YouTube

Read more

The blog

A decorative mask

The Liberating Joy of Unmasking

April 08, 20253 min read

For many neurodivergent individuals, work can feel like a stage where they must play a role to fit in. This act of "masking" (adopting behaviours, mannerisms, or ways of speaking to appear neurotypical), can be exhausting and isolating. It’s a daily, invisible performance driven by the fear of judgement or misunderstanding. But what happens when the mask comes off? What does it feel like to be truly comfortable and accepted at work? For neurodivergent employees, this can be nothing short of transformative.

The Heavy Weight of Masking

Before delving into the joy of unmasking, it’s important to understand the toll masking takes. Masking often involves suppressing natural instincts: avoiding stimming behaviours like fidgeting, over-rehearsing speech, or feigning interest in small talk. While it might help avoid awkward questions or prejudices, masking comes at a cost.

Becca from Inclusive Change shares: “Pretending to keep up with everyone else is a reflex mechanism but actually, we're not serving anyone by pretending, least of all ourselves. Accepting us as we are is part of unmasking with ADHD, and it's beneficial to everyone”.

  • Emotional exhaustion: Pretending to be someone you're not is draining. Many neurodivergent people leave work feeling mentally and physically depleted.

  • Anxiety and self-doubt: The constant effort to fit in can make individuals second-guess their every move, fostering imposter syndrome.

  • Loss of authenticity: Masking stifles self-expression, making it hard to form genuine connections with co-workers.

What Unmasking Feels Like

When neurodivergent individuals find workplaces that value authenticity and diversity, a profound shift happens. Here’s how unmasking can feel:

  • Relief and Lightness. Unmasking often begins with a deep exhale, a sense of relief that comes from no longer pretending. When colleagues and managers encourage authenticity, it feels like shedding a heavy coat after years of wearing it in stifling heat. The freedom to be oneself can lead to newfound energy and focus.

  • Increased Confidence. When neurodivergent employees feel accepted, they start to trust their abilities and perspectives. This confidence can unlock creative problem-solving, innovation, and leadership qualities that were previously overshadowed by the effort to conform.

  • Stronger Relationships. Authenticity fosters trust. When neurodivergent individuals can openly discuss their needs, quirks, or challenges, it builds understanding among colleagues. Teams become more cohesive and accepting, when everyone feels they can bring their whole selves to the table.

  • Joy in Self-Expression. Unmasking allows neurodivergent employees to embrace behaviours that help them thrive, whether it’s doodling during meetings to maintain focus, using noise-cancelling headphones, or speaking candidly about sensory sensitivities. These adjustments often lead to increased productivity and happiness.

How Workplaces Can Support Unmasking

Creating an environment where neurodivergent employees feel comfortable unmasking requires intention and empathy. Here are some steps employers can take:

  • Create a Culture of Acceptance. Normalise discussions around neurodiversity. Celebrate and recognise differences as strengths rather than tolerating them. Use unique skills to the team's benefit.

  • Provide Flexibility. Allow remote work, flexible hours, or nontraditional office setups. Recognise that productivity can look different for everyone.

  • Train Leadership and Teams. Equip managers and teams with awareness training on neurodiversity, focusing on how to support colleagues effectively.

  • Solicit Feedback. Create opportunities for anonymous channels for employees to share their needs without fear of stigma.

  • Model Vulnerability. When leaders and peers share their own challenges or differences, it encourages neurodivergent employees to do the same.

A Shared Celebration of Authenticity

Unmasking doesn’t just benefit neurodivergent individuals; it enriches workplaces as a whole. When employees feel free to be themselves, they bring their best ideas and most genuine energy to their roles. For neurodivergent individuals, unmasking transforms work from a place of constant tension to one of possibility and joy.

Inclusive workplaces prove that there’s power in letting people show up as they are. And for those who’ve spent their lives masking, the ability to unmask at work can feel like finally stepping into the sunlight after years of standing in the shadows. It’s not just a relief, it’s a revolution!


To find out more about Inclusive Changes awareness training and opportunities for management development, get in touch: [email protected] or take a look at our training prospectus vis this link.

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  •  Organically grow the holistic world view of disruptive innovation

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  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved