Lucy Smith speaking at a conference on neurodiversity and inclusive change

Lucy Smith

Neurodiversity & Inclusive Change Speaker, Facilitator, Compare

Lucy Smith, a keynote speaker on neurodiversity, resilience & inclusive change, helps organisations build inclusive, adaptive cultures that thrive on difference. Inspiring audiences & making a difference

Neurodiversity | Managing Change | Resilience

Life Stories | Social Enterprise

Authentic storytelling that makes a difference

Hi, I am Lucy!

Some people call me the "pocket rocket". I think that is because I have passion and energy to bring out the best in an audience.

I have been working with audiences for almost 25 years in many guises - Lecturer, radio presenter, drama teacher, children's entertainer (I have been a professional fairy) facilitator, compare and speaker.

As a speaker I believe there has to be some substance behind us and I sure have that too. Not being able to settle and always saying "YES" to opportunities has led to a whole lot of experience that informs my work and my presentations.

At my core I am a purpose led social entrepreneur who loves to start a conversation about topics that matter.

I start those conversations with stories some that will surprise and some that will inspire. I talk about some difficult stuff and combine my unique expertise and knowledge.

Relatable, authentic and thought provoking

Lucy x

Lucy Smith keynote speaker on neurodiversity, professional headshot

Neurodiversity

What is your perspective?

I come from a range of different perspectives when I talk about neurodiversity. From pedagogy, organisation development and leadership, research, personal and family and real lived experience. With a a strengths based approach I talk positively and with passion about change and neurodiversity in work, school and community.

I engage audiences to get them thinking and start conversations that will make and does make a lasting difference.

Change Management

Let me meet you at your

bus-stop

In the world of change management, it's not about imposing a new route; it's about understanding where you're starting from.

I have spent a decade working with senior leaders in transformational change where I have learned that change is often an individual journey and we will all join that journey from a different bus-stop.

I combine theory with reality and always have an eye on the future.

Life Stories

The secret change agent

A wealth of stories based on real lived experience with plenty of lessons for the future. Spilling some my secrets on here would be giving away some of my best work which you will want to hear straight from the source.

Oh, okay, let's just say I can talk about resilience, royalty, and some really fun stuff from a career in international law enforcement.

Social Enterprise

Making a difference - the torch that lights the stars

Lighting people up to make sustainable change happen is a big part of what I do. From setting up a community radio station to developing an innovative and groundbreaking conference around digital wellbeing and young people.

I talk the talk and walk the walk when it comes to social enterprise, from grass roots to engagement at the highest levels right up to Downing Street.

Neurodiversity in the workplace

Delivering practical workshops, interactive webinars and tailored team development sessions.

Lucy explores how embracing neurodiversity drives creativity, collaboration and wellbeing at work.

-Understanding the strengths and challenges of neurodivergent colleagues

-Practical adjustments and inclusive communication strategies for teams

-Building a culture where neurodivergent talent can thrive and contribute fully

What do other people say?

Don't take it from me, here is what others say about working with me.

Listen online

Podcasts, interviews and YouTube

Read more

The blog

Inclusive Change delivering a workshop on building the future of apprenticeships with neurodiversity in mind, showing the presentation screen, Inclusive Change banner, seating area, and a facilitator standing at the lectern in a UWE Bristol training room.

Creating Better Experiences for Neurodivergent Apprentices, Lessons from UWE Bristol

November 27, 20253 min read

UWE Apprenticeship Employer Workshop: Building the Future of Apprenticeships with Neurodiversity in Mind

In May, we had the pleasure of joining the UWE Apprenticeship team to deliver a workshop for employers to better support neurodivergent apprentices in the workplace. This workshop formed part of UWE’s ongoing work to strengthen the support available to apprentices across sectors. Fifty employers joined us for the event, which underlined the appetite for practical, real world guidance. It was an incredibly humbling experience and amazing to see so much engagement and interest in wanting to create a better experience for the students.

At Inclusive Change, our work is rooted in collaboration, and this session was no exception. Together with the UWE team, we delivered our workshop to reflect the real challenges and opportunities employers and apprentices face. We know that creating inclusive environments doesn’t happen overnight; it takes planning, reflection, and a willingness to listen and learn from everyone involved.

We explored how terminology is shifting as understanding grows, and how important it is for employers to stay responsive rather than rely on outdated labels. We looked at identity first vs person first language. At how terms like 'neurodivergent,' 'AuDHD,' and 'neurotypical' are being used, Lucy and I shared our lived experience of this. It is my preference to use identity-first language (e.g. I am an ADHDer rather than someone with ADHD). It’s important to use language that the person you’re speaking to feel comfortable with, so checking in with them is always the best.

We touched on the legal side of things, particularly the Equality Act 2010, and how reasonable adjustments can and should be made without the need for a formal diagnosis.

Disclosure remains a sticking point for many apprentices, often because they worry about how they may be perceived or whether it will affect opportunities. Many apprentices choose not to share their needs for fear of judgment or being treated differently. Some will disclose to their education provider, but not to their employer due to anticipated stigma. We shared some key statistics that demonstrate this, and how it is important to create spaces where people feel safe and supported from the start.

We shared real world, headline case studies, outlining how simple workplace adjustments can avoid enormous repercussions and costs in employer tribunal pay-outs in the long term. Alongside unnecessary distress for those involved. Recent figures show a 13% rise in employment tribunal claims from April 2023 to Match 2024 (HM courts & Tribunals Service), a clear indication that many disabled employees are still not receiving the support they need.

Workshop on building future apprenticeships with neurodiversity in mind, featuring Inclusive Change training banner, presentation screen, seating area, and a facilitator speaking at the lectern.

Key takeaways from the event:

  • Inclusion isn't something you do once and tick off a list. It’s a continuous process.

  • Starting conversations early, being flexible in how we assess skills, and making small but meaningful adjustments can have a big impact.

  • Employers don’t need to figure this out alone. There’s support available, whether through training, audits, or consultancy.

  • Lived experience, empathy, and psychological safety should be at the heart of workplace culture.

  • The session closed with a shared commitment to keep building on what we discussed.

“Thank you to everyone for being involved in this event. We value the feedback”

“Huge thanks to Lucy and Becca for delivering such a practical and insightful workshop on neurodiversity. Their use of real-life examples helped bring the topic to life and deepened our understanding of how to support neurodiverse apprentices in the workplace.”

“It was fantastic to see so many employers actively engaging throughout the session. A sign that there’s growing momentum behind building more inclusive, supportive environments for all.”

To everyone who came along, asked thoughtful questions, and shared their insights, thank you. We really appreciated how interactive and engaged the session was due to your participation.

If your organisation is ready to strengthen its approach, you are welcome to get in touch at [email protected] to explore our Neurodiversity Awareness training.


Apprenticeship employersNeurodivergent apprenticesNeurodiversityInclusive workplacesWorkplace adjustmentsEquality Act 2010Disclosure at workReasonable adjustmentsPsychological safetyLived experienceApprenticeship supportInclusive practicesWorkplace cultureEmployer trainingInclusive Change
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  •  Organically grow the holistic world view of disruptive innovation

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  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved