Lucy Smith speaking at a conference on neurodiversity and inclusive change

Lucy Smith

Neurodiversity & Inclusive Change Speaker, Facilitator, Compare

Lucy Smith, a keynote speaker on neurodiversity, resilience & inclusive change, helps organisations build inclusive, adaptive cultures that thrive on difference. Inspiring audiences & making a difference

Neurodiversity | Managing Change | Resilience

Life Stories | Social Enterprise

Authentic storytelling that makes a difference

Hi, I am Lucy!

Some people call me the "pocket rocket". I think that is because I have passion and energy to bring out the best in an audience.

I have been working with audiences for almost 25 years in many guises - Lecturer, radio presenter, drama teacher, children's entertainer (I have been a professional fairy) facilitator, compare and speaker.

As a speaker I believe there has to be some substance behind us and I sure have that too. Not being able to settle and always saying "YES" to opportunities has led to a whole lot of experience that informs my work and my presentations.

At my core I am a purpose led social entrepreneur who loves to start a conversation about topics that matter.

I start those conversations with stories some that will surprise and some that will inspire. I talk about some difficult stuff and combine my unique expertise and knowledge.

Relatable, authentic and thought provoking

Lucy x

Lucy Smith keynote speaker on neurodiversity, professional headshot

Neurodiversity

What is your perspective?

I come from a range of different perspectives when I talk about neurodiversity. From pedagogy, organisation development and leadership, research, personal and family and real lived experience. With a a strengths based approach I talk positively and with passion about change and neurodiversity in work, school and community.

I engage audiences to get them thinking and start conversations that will make and does make a lasting difference.

Change Management

Let me meet you at your

bus-stop

In the world of change management, it's not about imposing a new route; it's about understanding where you're starting from.

I have spent a decade working with senior leaders in transformational change where I have learned that change is often an individual journey and we will all join that journey from a different bus-stop.

I combine theory with reality and always have an eye on the future.

Life Stories

The secret change agent

A wealth of stories based on real lived experience with plenty of lessons for the future. Spilling some my secrets on here would be giving away some of my best work which you will want to hear straight from the source.

Oh, okay, let's just say I can talk about resilience, royalty, and some really fun stuff from a career in international law enforcement.

Social Enterprise

Making a difference - the torch that lights the stars

Lighting people up to make sustainable change happen is a big part of what I do. From setting up a community radio station to developing an innovative and groundbreaking conference around digital wellbeing and young people.

I talk the talk and walk the walk when it comes to social enterprise, from grass roots to engagement at the highest levels right up to Downing Street.

Neurodiversity in the workplace

Delivering practical workshops, interactive webinars and tailored team development sessions.

Lucy explores how embracing neurodiversity drives creativity, collaboration and wellbeing at work.

-Understanding the strengths and challenges of neurodivergent colleagues

-Practical adjustments and inclusive communication strategies for teams

-Building a culture where neurodivergent talent can thrive and contribute fully

What do other people say?

Don't take it from me, here is what others say about working with me.

Listen online

Podcasts, interviews and YouTube

Read more

The blog

Bus stop symbolising different stages of the neurodiversity journey and inclusive support

meeting-you-at-your-bus-stop-neurodiversity-support

February 04, 20263 min read

Empty bus stop representing a point of transition on the neurodiversity journey

Meeting You at Your Bus Stop: Supporting Every Neurodiversity Journey

Life is often described as a journey, with each of us taking our own route. For people navigating neurodiversity, that journey can feel especially complex, shaped by personal experiences, changing understanding, and moments of discovery.

At Inclusive Change, we recognise that everyone is at a different point along that road. That is why we focus on meeting people where they are, at their bus stop, not where we think they should be.

The First Stop: Beginning to Understand Neurodiversity

For some, neurodiversity is not yet part of their world. It may be a word they have heard in passing, without context or relevance to their own life or work. This bus stop is often about curiosity and early awareness.

At Inclusive Change, we help people make sense of what neurodiversity means and why it matters. We create space for questions, conversations, and learning, offering clear and practical strategies to support neurodivergent experiences at work, in education, and in everyday life.

Early Diagnosis: Finding Your Way

For those at the beginning of the diagnosis process, the journey can feel long and uncertain. This might include parents seeking answers for their child, young people receiving a diagnosis, or adults beginning to finally understand themselves.

This stage often brings mixed emotions, relief, worry, confusion, and hope. At Inclusive Change, we provide guidance that is grounded in lived experience. We offer reassurance, practical resources, and supportive conversations to help people feel less alone as they work out their next steps.

Supporting a Colleague or Loved One: Building Empathy

Some people arrive at this bus stop because someone they care about is neurodivergent. A colleague, family member, or friend may have shared a diagnosis, and they want to offer support but are unsure where to begin.

This part of the journey is about understanding and empathy. Inclusive Change supports individuals and organisations to develop awareness, use respectful language, make reasonable adjustments and provides mentoring. We also help people and organisations recognise and value neurodivergent strengths, not just challenges.

Late Diagnosis: Making Sense of the Past

For adults diagnosed later in life, this bus stop can feel reflective. Many look back and finally understand why certain situations were difficult, or why they experienced the world differently.

This stage often includes both relief and grief. At Inclusive Change, we offer validation and encouragement, helping people explore their neurodivergent identity with confidence. We also support individuals with coaching and guidance around Access to Work and workplace adjustments.

Parents Navigating the School System: At a Crossroads

Parents of neurodivergent children often find themselves at a crossroads. Navigating education systems, advocating for support, and pushing for understanding can be exhausting.

Inclusive Change works alongside parents, sharing insights from lived experience and connecting families with trusted resources and partners. Our aim is to help families feel understood, supported, and able to thrive in education and beyond.

Preparing for Work: Supporting Young People and Employers

Alongside individual journeys, Inclusive Change works with organisations and employers to improve understanding of neurodiversity in the workplace. By supporting employers to build inclusive environments and cultures by raising awareness and understanding. We mentor and support employees to succeed at work and empower managers.

Wherever You Are, It Is Okay to Ask for Directions

No matter which bus stop you are at, it is okay to ask for help. You do not need all the answers straight away.

At Inclusive Change, we believe every journey is valid. Through lived experience and professional expertise, we provide education, awareness, and practical support. We are here to listen, guide, and walk alongside you when needed.

Whether you are just beginning to explore neurodiversity, supporting someone else, or learning more about your own experience, we are here to meet you at your bus stop.

If you would like support personally or professionally, please get in touch at [email protected].

neurodiversity supportneurodiversity journeyinclusive support for neurodivergent peopleneurodiversity awarenessneurodivergent lived experienceautism and ADHD supportsupporting neurodivergent colleaguesreasonable adjustments at workinclusive workplaces UKemployer neurodiversity training
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  •  Organically grow the holistic world view of disruptive innovation

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Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved