Leading in the
age of AI.
What's the risk of getting it wrong? Decisions about people, technology and neurodiverse teams are becoming more complex. I provide practical and strategic support for leaders navigating a changing workplace.
The questions you're
already sitting with.
These conversations are happening in every boardroom. The risk isn't asking them too early — it's waiting too long.
What role should AI play in recruitment and performance decisions?
How should managers support neurodivergent employees fairly — and consistently?
What adjustments are reasonable in practice, and how do we document them?
Are our managers confident making complex people decisions under the Employment Rights Act 2025?
What's our actual exposure if we get this wrong?
How do we build AI governance that works for people, not just process?
Three ways in.
Advice
Executive Briefings
Direct, confidential briefings for leadership teams and boards on AI workforce risk, neurodiversity obligations, and people strategy in a changing regulatory landscape.
Training
Manager Workshops
Practical, applied learning for managers making complex people decisions — including reasonable adjustments, AI use in HR, and supporting neurodiverse teams.
Support
Workplace Adjustments
Structured advisory support for organisations navigating individual adjustment cases, Access to Work, and building consistent, legally sound adjustment frameworks.
New programme
Decid:R.live
Most organisations have plans. Few can make effective decisions under pressure. Decid:R is a live, facilitated experience for leaders and teams managing complex situations, risk, people and pressure — before those situations become a crisis.
Explore Decid:R liveteam
Booking Lucy as a speaker or conference host.
Lucy speaks to boards, HR teams, leadership conferences and sector events on AI workforce risk, neurodiversity as organisational strategy, and leading through change. Her sessions are direct, research-grounded and built for rooms where the stakes are high.
Meet Lucy Smith.
Founder & MD · Inclusive Change
Lucy Smith
I created Inclusive Change because I could see a growing gap between how organisations were working and what the future of work would demand.
What began as a mission to help organisations recognise and develop talent that thinks differently has evolved into a broader focus on leadership, organisational change, and navigating the opportunities and risks of AI.
I'm a parent of a neurodivergent family, and I've spent over 25 years working at the intersection of people, change and organisations. That lived experience sits alongside my professional expertise — it shapes how I see risk, how I understand the people decisions organisations get wrong, and what it takes to build workplaces that actually work for everyone.
My work on AI workforce risk is grounded in that same thinking. The introduction of AI into people decisions isn't just a technology question — it's a leadership question, a legal question, and an inclusion question. I help boards and HR teams understand what's actually at stake, and what to do about it.
Heard in the room.
“Thank you for such skilful and empathetic navigating and questioning today. So great to hear other panellists share their expertise and perspectives. Felt like a privilege to be in the room.”
“Lucy exceeded all expectations with her powerful address on visioning and diversity. Her personal story and expertise left a lasting impact on our audience, igniting important conversations and driving positive change.”
“The audience were really engaged from the start. ‘Meet them at their bus stop’ is a great analogy and was kept in conversation throughout the whole event.”
“It was great to see the high level of engagement from all staff and how thought provoking it was. Many attendees reflected on how they engage and support the people who call on our services.”
Thinking in public.
Ideas, research and practical perspective on AI workforce risk, decision-making and the future of inclusion.
Decision Making — Who Gets Heard
How personality type shapes who gets heard in decisions — and what leaders can do to change that. For HR directors, people leads and leadership teams.
Read more →Introducing Decid:R — Decision Making Under Pressure
Lucy Smith introduces Decid:R: a decision-making simulation helping leaders rehearse crisis, risk and high-pressure decisions before they happen.
Read more →Supporting Parents of ND Children at Work
Supporting parents of neurodivergent children at work isn't a wellbeing perk. It's a workforce sustainability issue employers can't afford to ignore.
Read more →Ready to have the conversation?
A confidential call to understand where your organisation is — and where the risk sits.
Inclusive Change
Change management and
future of work consultancy.
Bristol-based, working across
the UK.
FOR ORGANISATIONS
FOR LEADERS & mANAGERS
Workplace Needs Adjustments
Neurodiversity Audit
Resources
FOR INDIVIDUALS
Mentoring
Coaching
Support Worker
Access to Work
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