Inclusive Change Ltd is led by me Lucy Smith, Founder and Managing Director. I am a change expert, facilitator, and AI risk strategist with a career spanning law enforcement, finance, further education, retail, and community media amongst other things. I bring all of it to every client engagement, the operational experience, the change management frameworks, the lived experience of neurodiversity, and the strategic thinking that comes from having worked across genuinely different sectors.

I'm currently completing a Level 7 Senior Leader Apprenticeship at the University of Exeter - because I believe in practising what I preach about continuous learning and organisational capability. I've also authored Anchoring Change in the Age of AI, which sets out the strategic and ethical framework that underpins our work on AI governance and workforce transformation.

Behind me is a team of associates, trainers, and facilitators who share the same values and bring deep specialist knowledge across training delivery, mentoring, change facilitation, and support. We work with a partner network that includes workplace needs assessors, specialist coaches, menopause support providers, and technology platforms, so that whatever an organisation or individual needs, we can connect them to the right expertise.

We also run Future Voices - a programme for young adults, including neurodivergent young people, navigating their first steps into work. And we partner with organisations including the West of England Mayoral Combined Authority on workforce programmes that create real, supported opportunity - not just placement statistics.