Lucy Smith speaking at a conference on neurodiversity and inclusive change

Lucy Smith

Neurodiversity & Inclusive Change Speaker, Facilitator, Compare

Lucy Smith, a keynote speaker on neurodiversity, resilience & inclusive change, helps organisations build inclusive, adaptive cultures that thrive on difference. Inspiring audiences & making a difference

Neurodiversity | Managing Change | Resilience

Life Stories | Social Enterprise

Authentic storytelling that makes a difference

Hi, I am Lucy!

Some people call me the "pocket rocket". I think that is because I have passion and energy to bring out the best in an audience.

I have been working with audiences for almost 25 years in many guises - Lecturer, radio presenter, drama teacher, children's entertainer (I have been a professional fairy) facilitator, compare and speaker.

As a speaker I believe there has to be some substance behind us and I sure have that too. Not being able to settle and always saying "YES" to opportunities has led to a whole lot of experience that informs my work and my presentations.

At my core I am a purpose led social entrepreneur who loves to start a conversation about topics that matter.

I start those conversations with stories some that will surprise and some that will inspire. I talk about some difficult stuff and combine my unique expertise and knowledge.

Relatable, authentic and thought provoking

Lucy x

Lucy Smith keynote speaker on neurodiversity, professional headshot

Neurodiversity

What is your perspective?

I come from a range of different perspectives when I talk about neurodiversity. From pedagogy, organisation development and leadership, research, personal and family and real lived experience. With a a strengths based approach I talk positively and with passion about change and neurodiversity in work, school and community.

I engage audiences to get them thinking and start conversations that will make and does make a lasting difference.

Change Management

Let me meet you at your

bus-stop

In the world of change management, it's not about imposing a new route; it's about understanding where you're starting from.

I have spent a decade working with senior leaders in transformational change where I have learned that change is often an individual journey and we will all join that journey from a different bus-stop.

I combine theory with reality and always have an eye on the future.

Life Stories

The secret change agent

A wealth of stories based on real lived experience with plenty of lessons for the future. Spilling some my secrets on here would be giving away some of my best work which you will want to hear straight from the source.

Oh, okay, let's just say I can talk about resilience, royalty, and some really fun stuff from a career in international law enforcement.

Social Enterprise

Making a difference - the torch that lights the stars

Lighting people up to make sustainable change happen is a big part of what I do. From setting up a community radio station to developing an innovative and groundbreaking conference around digital wellbeing and young people.

I talk the talk and walk the walk when it comes to social enterprise, from grass roots to engagement at the highest levels right up to Downing Street.

Neurodiversity in the workplace

Delivering practical workshops, interactive webinars and tailored team development sessions.

Lucy explores how embracing neurodiversity drives creativity, collaboration and wellbeing at work.

-Understanding the strengths and challenges of neurodivergent colleagues

-Practical adjustments and inclusive communication strategies for teams

-Building a culture where neurodivergent talent can thrive and contribute fully

What do other people say?

Don't take it from me, here is what others say about working with me.

Listen online

Podcasts, interviews and YouTube

Read more

The blog

A star with inclusive change logo on, the images asks "is the future all about AI?"

The Future of Work Isn’t About AI. It’s About How We Lead People Through Constant Change

December 14, 20256 min read

The Future of Work Isn’t About AI.
It’s About How We Lead Through Change

AI has moved from the edges of organisational life to the centre with remarkable speed. New tools promise efficiency, insight and scale. Boards ask about adoption. Leaders ask about productivity. Teams are told to “lean in” and staff are using AI for all sorts of things (let's leave that for another time).

Yet beneath all the noise, a quieter truth is emerging.

Change is no longer discreet. It is structural.

For decades, organisational change followed a familiar pattern. A period of stability, followed by a change programme, then a return to "business as usual" or usually the "new normal" where you expected to stay for a while.

Right now, I would say that cycle no longer exists.

AI has not simply introduced new technology. It has fundamentally altered the pace, frequency and visibility of change at work. Systems update weekly. Roles shift quietly. Decisions are made faster, often with less explanation or context. Many organisations now operate in a permanent state of transition. Now, don't think this is only about AI, it is most certainly not, it's a result of so many other factors - on a personal note I remember well the early days of the Covid pandemic in March/April 2020 when I had just started Inclusive Change, it felt like every day brought with it new rules, new environment, new context and we were operating in a constant state of change and in 2026 I can see more of this but the biggest driver of this is going to be AI.

In practical terms, this means the future of work is defined less by innovation events and more by ongoing adaptation.

Most leadership models, management processes and people systems were never designed for this level of sustained cognitive and emotional load so we are going to have to adapt.

The real challenge is not adoption, but adaptation

Much of the current conversation focuses on whether organisations are adopting AI quickly enough. In reality, the more important question is whether they are adapting well.

Adaptation is not about tools or platforms. It is about how work is experienced by people.

It shows up in:

  • How decisions are made under uncertainty

  • How clear people are about expectations as roles evolve

  • Whether trust is maintained when processes shift

  • How leaders respond when people struggle, resist or disengage

When these conditions are absent, AI does not solve organisational problems. It accelerates them.

This is why so many AI-led change initiatives fail: not because the technology is wrong, but because the human system cannot absorb the pace of change.

People are already signalling the strain

Across sectors, early indicators are becoming harder to ignore:

  • Managers overwhelmed by decision volume

  • High performers quietly burning out

  • Teams disengaging from yet another “transformation”

  • Neurodivergent staff experiencing heightened stress, confusion or exclusion

These experiences are often framed as individual resilience issues.

Let me be clear... They are not.

They are system signals.

When people struggle to keep up with change, it is rarely because they are incapable. More often, it is because the environment demands constant adjustment without sufficient clarity, support or psychological safety.

This is particularly visible for neurodivergent employees, who often experience the impact of poorly designed change earlier and more intensely. In this sense, neurodiversity is not a side issue in the future of work. It is an early warning system.

Leadership capability matters more than technology strategy.

AI strategy has become a standard board agenda item. Leadership capability for constant change has not.

Yet leadership is the determining factor in whether AI-driven change becomes sustainable or corrosive.

Leadership in the future of work requires different skills and mindsets:

  • Sense-making rather than certainty

  • Transparency rather than reassurance

  • Designing change around human capacity, not just operational efficiency

  • Recognising that inclusion and performance are increasingly inseparable

This is not about slowing innovation. It is about ensuring organisations remain functional, ethical and human as they evolve.

When leadership capability does not keep pace with change, the cost is paid in burnout, disengagement and loss of trust.

Why we’re starting this conversation now.

Future of Work with Inclusive Change exists to examine the intersection that I think many organisations are currently missing: AI, leadership, change and human impact.

Over the coming weeks, I will explore:

  • How AI-driven change actually shows up inside organisations

  • What happens when change is poorly led, and why it is so costly

  • Why neurodiversity offers insight into the future of work rather than sitting at its margins

  • What adaptive, human-centred organisations do differently

The future of work is not a distant concept. It is being built now, often quietly and a bit uneven.

The question is not whether change will continue.

It is whether organisations will learn to lead it well.


A poster for a webinar on 14th January called Ai, Change and neurodiversity from Inclusive change

Join the conversation: AI, Change & Neurodiversity

If this resonates and you are navigating AI-driven change in your organisation, we are opening this conversation in a live webinar in January.

14 January 2026: Start the Conversation: AI, Change & Neurodiversity

This webinar is for HR, L&D and senior leaders who want to move beyond hype and explore:

  • What constant change is doing to people

  • Why neurodiversity matters in AI-driven environments

  • How leadership capability needs to evolve

It is not a tech demo.

It is a space for reflection, sense-making and more human leadership.

Save your place:

https://inclusivechange.co.uk/stc-ai-change-and-neurodiversity


Frequently Asked Questions

Is the future of work really about AI?

No. The future of work is shaped less by AI itself and more by how leaders guide people through constant, accelerating change. AI increases speed and complexity, but leadership determines whether people can adapt sustainably or burn out under pressure.

AI is not a single transformation event. It is an ongoing force that reshapes how decisions are made, how work is experienced and how quickly expectations shift. When organisations focus only on tools and adoption timelines, they miss the deeper issue: human capacity.

What does “continuous change” mean in the workplace?

Continuous change means organisations are no longer moving between stability and transformation. Change is now permanent.

AI has accelerated how often systems change, how quickly roles evolve, and how little time people have to adapt. Most leadership models were not designed for this level of cognitive and emotional load.

Why do change initiatives fail during AI adoption?

Most AI-led change fails because organisations focus on technology and underestimate the human impact of rapid change. When clarity, trust and psychological safety are missing, AI accelerates existing problems rather than solving them.

How does AI-driven change affect employees?

AI-driven change increases cognitive load, decision fatigue and uncertainty. We are already seeing burnout, disengagement and stress, particularly among managers, high performers and neurodivergent staff.

Why is neurodiversity important to the future of work?

Neurodiversity often highlights where systems fail under pressure. Designing work that supports neurodivergent people improves clarity, reduces overload and creates more sustainable organisations for everyone.

future of workAI and leadershiporganisational changeneurodiversity at workUK leadership developmentHuman resourcesHRmanagement change management
blog author image

Lucy Smith

Lucy is founder of Inclusive Change, supporting organisations to lead change, inclusion and neurodiversity more thoughtfully in fast-changing workplaces.

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  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved