Lucy Smith speaking at a conference on neurodiversity and inclusive change

Lucy Smith

Neurodiversity & Inclusive Change Speaker, Facilitator, Compare

Lucy Smith, a keynote speaker on neurodiversity, resilience & inclusive change, helps organisations build inclusive, adaptive cultures that thrive on difference. Inspiring audiences & making a difference

Neurodiversity | Managing Change | Resilience

Life Stories | Social Enterprise

Authentic storytelling that makes a difference

Hi, I am Lucy!

Some people call me the "pocket rocket". I think that is because I have passion and energy to bring out the best in an audience.

I have been working with audiences for almost 25 years in many guises - Lecturer, radio presenter, drama teacher, children's entertainer (I have been a professional fairy) facilitator, compare and speaker.

As a speaker I believe there has to be some substance behind us and I sure have that too. Not being able to settle and always saying "YES" to opportunities has led to a whole lot of experience that informs my work and my presentations.

At my core I am a purpose led social entrepreneur who loves to start a conversation about topics that matter.

I start those conversations with stories some that will surprise and some that will inspire. I talk about some difficult stuff and combine my unique expertise and knowledge.

Relatable, authentic and thought provoking

Lucy x

Lucy Smith keynote speaker on neurodiversity, professional headshot

Neurodiversity

What is your perspective?

I come from a range of different perspectives when I talk about neurodiversity. From pedagogy, organisation development and leadership, research, personal and family and real lived experience. With a a strengths based approach I talk positively and with passion about change and neurodiversity in work, school and community.

I engage audiences to get them thinking and start conversations that will make and does make a lasting difference.

Change Management

Let me meet you at your

bus-stop

In the world of change management, it's not about imposing a new route; it's about understanding where you're starting from.

I have spent a decade working with senior leaders in transformational change where I have learned that change is often an individual journey and we will all join that journey from a different bus-stop.

I combine theory with reality and always have an eye on the future.

Life Stories

The secret change agent

A wealth of stories based on real lived experience with plenty of lessons for the future. Spilling some my secrets on here would be giving away some of my best work which you will want to hear straight from the source.

Oh, okay, let's just say I can talk about resilience, royalty, and some really fun stuff from a career in international law enforcement.

Social Enterprise

Making a difference - the torch that lights the stars

Lighting people up to make sustainable change happen is a big part of what I do. From setting up a community radio station to developing an innovative and groundbreaking conference around digital wellbeing and young people.

I talk the talk and walk the walk when it comes to social enterprise, from grass roots to engagement at the highest levels right up to Downing Street.

Neurodiversity in the workplace

Delivering practical workshops, interactive webinars and tailored team development sessions.

Lucy explores how embracing neurodiversity drives creativity, collaboration and wellbeing at work.

-Understanding the strengths and challenges of neurodivergent colleagues

-Practical adjustments and inclusive communication strategies for teams

-Building a culture where neurodivergent talent can thrive and contribute fully

What do other people say?

Don't take it from me, here is what others say about working with me.

Listen online

Podcasts, interviews and YouTube

Read more

The blog

Logos of West of England Mayoral Combined Authority, Good Employment Charter West of England, Cool Ventures empowering local businesses, and The HR Dept.

How Starting the Conversation is Helping Teams Talk About Neurodiversity

November 12, 20252 min read

Starting the Conversation with Cool Ventures, WECA and the HR Department.

Opening up honest conversations about neurodiversity in the workplace

We call it ‘Start the Conversation’ for a reason; because the most powerful change begins when people feel able to talk about it.” - Lucy Smith, Founder and Director of Inclusive Change Ltd

Last month, Inclusive Change delivered our Start the Conversation training for the HR Department, in collaboration with Cool Ventures and WECA.

This 45-minute session was designed to open up honest, accessible discussion about neurodiversity: what it means, why it matters, and how teams can start to embed inclusion into everyday practice. From the very beginning, it was clear that the group were engaged and genuinely keen to create change.

The session was co-facilitated by Lucy Smith, Founder and Director of Inclusive Change, and Becca Burke, ADHD Coach and Neurodiversity Specialist. They bring combined professional expertise and lived experience to create a safe space where people could explore, ask questions, and learn without judgement.

Every Start the Conversation session is different, but a few themes consistently stand out. One is the realisation that inclusion is shaped as much by environment and culture as it is by policy. Another is the recognition of neurodivergent strengths (creativity, problem-solving, and innovative thinking for example) that often go unnoticed.

Laptop on a desk symbolising neurodiversity and inclusion training in the workplace

The HR Department attendees also reflected on what neurodiversity means in their own workplaces, and how awareness can influence language, wellbeing and culture. It was encouraging to see HR professionals approaching the topic with such openness and interest.

We also discussed how, under the Equality Act 2010, employees do not need a formal diagnosis to request or receive reasonable adjustments. For many people on the training, that came as a relief and an important takeaway.

But, many are still missing out on vital support, either due to stigma or lack of awareness or knowledge around disability, as well as what reasonable actually means. As there’s no single definition of reasonable, that in itself can be a barrier!

Start the Conversation was created to help teams build confidence and understanding before delving into more detailed neurodiversity training. It’s especially useful for HR professionals, line managers and anyone supporting people at work.

By the end of this session, our attendees feedback that they felt more confident discussing neurodiversity, were clearer on how to reduce barriers. They also felt better equipped to identify next steps for creating inclusive systems and environments.


For organisations beginning their neuro-inclusion journey, it’s an accessible and practical place to start.

We’d like to thank everyone at Cool Ventures, WECA and the HR Department for their enthusiasm and willingness to explore this topic with honesty and curiosity.

If your organisation would like to host a Start the Conversation session, either online or in person, we’d love to hear from you. Visit our website or email [email protected] to find out more.


Logos of West of England Mayoral Combined Authority, Good Employment Charter West of England, Cool Ventures empowering local businesses, and The HR Dept.

neurodiversity traininginclusive workplace trainingworkplace inclusionHR neurodiversity awarenessStart the Conversation trainingneuroinclusion at workreasonable adjustments in the workplace
Back to Blog

Some of the Companies Inclusive Change Have Worked With

Inclusive Change Ltd

The Brightwell, Bradbury House

Wheatfield Drive

Bradley Stoke, Bristol

BS329DB

Reg no: 12412464

Copyright 2023 - Inclusive Change Ltd

VAT NO: 352 1564 17

ICO Reg: ZB081779

UK Register of Learning Providers: 10090652

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved