Lucy Smith

Speaker, Facilitator, Compare

Inspiring audiences & making a difference

Neurodiversity | Managing Change | Resilience

Life Stories | Social Enterprise

Authentic storytelling that makes a difference

Hi, I am Lucy!

Some people call me the "pocket rocket". I think that is because I have passion and energy to bring out the best in an audience.

I have been working with audiences for almost 25 years in many guises - Lecturer, radio presenter, drama teacher, children's entertainer (I have been a professional fairy) facilitator, compare and speaker.

As a speaker I believe there has to be some substance behind us and I sure have that too. Not being able to settle and always saying "YES" to opportunities has led to a whole lot of experience that informs my work and my presentations.

At my core I am a purpose led social entrepreneur who loves to start a conversation about topics that matter.

I start those conversations with stories some that will surprise and some that will inspire. I talk about some difficult stuff and combine my unique expertise and knowledge.

Relatable, authentic and thought provoking

Lucy x

Neurodiversity

What is your perspective?

I come from a range of different perspectives when I talk about neurodiversity. From pedagogy, organisation development and leadership, research, personal and family and real lived experience. With a a strengths based approach I talk positively and with passion about change and neurodiversity in work, school and community.

I engage audiences to get them thinking and start conversations that will make and does make a lasting difference.

Change Management

Let me meet you at your

bus-stop

In the world of change management, it's not about imposing a new route; it's about understanding where you're starting from.

I have spent a decade working with senior leaders in transformational change where I have learned that change is often an individual journey and we will all join that journey from a different bus-stop.

I combine theory with reality and always have an eye on the future.

Life Stories

The secret change agent

A wealth of stories based on real lived experience with plenty of lessons for the future. Spilling some my secrets on here would be giving away some of my best work which you will want to hear straight from the source.

Oh, okay, let's just say I can talk about resilience, royalty, and some really fun stuff from a career in international law enforcement,

Social Enterprise

Making a difference - the torch that lights the stars

Lighting people up to make sustainable change happen is a big part of what I do. From setting up a community radio station to developing an innovative and groundbreaking conference around digital wellbeing and young people.

I talk the talk and walk the walk when it comes to social enterprise, from grass roots to engagement at the highest levels right up to Downing Street.

What do other people say?

Don't take it from me, here is what others say about working with me.

Listen online

Podcasts, interviews and YouTube

Read more

The blog

Lucy Smith talking with Lucy Chappell

Inclusion in Action: How North Somerset Sports Foundation Is Changing the Game

June 26, 20254 min read

Continuing the Conversation on Neurodiversity and Football with Lucy Chappell

What happens when we stop expecting young people to fit into rigid systems and instead build environments around how they truly thrive?

That’s the driving question behind this Project Sandbox podcast episode, where Lucy from Inclusive Change sits down with Lucy Chappell, founder of the North Somerset Sports Foundation, to explore neurodiversity, inclusion, and how grassroots football can become a force for real social impact.

A New Kind of Sports Foundation

The North Somerset Sports Foundation isn’t just about playing matches, it’s about wellbeing, community, and creating space where everyone feels safe. Since taking over a sports site in Clevedon, Lucy Chappell and her team have been working to build what she describes as a "sports and wellness village." It's a place where children and families of all backgrounds and abilities are welcomed, supported, and empowered to thrive.

This ambitious project runs alongside Lucy’s role as Welfare Officer at North Somerset Football Club, something that highlights just how personally committed she is to making inclusive sport a reality.

“We’re building a thriving community united by fitness, wellness, and sports where every individual, regardless of age, background, or ability, has the opportunity to grow, connect and excel.”

The Overlap of Mental Health and Neurodiversity

What began with a focus on mental health soon became a much broader conversation. As Lucy began working more closely with families and coaches, she noticed a recurring theme: children experiencing anxiety or behavioural challenges were often later diagnosed as neurodivergent.

Recognising this pattern led to a deeper understanding of how football clubs, often one of the few consistent spaces in a child’s life, can be part of early identification and support.

“So many families experience blame before they get any support. If we start conversations earlier, we can change lives.”

Lucy also shared her personal journey as a parent, and the difficult but essential decision to remove her son from mainstream schooling to protect his wellbeing. These experiences fuel her drive to make football more inclusive, understanding, and responsive.

Changing Perceptions, Unlocking Strengths

The conversation highlighted how vital it is to reframe what we view as "behavioural problems" or "learning differences." These can often be signs of unmet needs or different processing styles.

In one powerful story, Lucy describes how her son appeared disengaged during training, wandering at the edge of the group, until the coach asked him to repeat what had been said. He recalled every instruction word-for-word. He wasn’t distracted, he was just processing differently.

“It’s not about changing the child. It’s about changing the environment around them.”

The podcast challenges us to stop asking how children will fit into sport, and instead ask how sport can flex to meet them where they are.

Practical Steps for Inclusion

The discussion offers a range of actionable strategies for clubs, coaches, and parents, including:

  • Simplifying instructions and breaking them down into small steps

  • Using visual aids and demonstrations during training

  • Building structure and communicating changes in advance

  • Normalising differences through open conversation

  • Incorporating ‘brain breaks’ for everyone in a session

  • Providing praise regularly and meaningfully

  • Developing flexible expectations not lowering them, but adjusting them

The key is to create an environment that supports every player without singling anyone out. These changes are beneficial for all, not just neurodivergent players.

Looking Ahead

Lucy envisions a future where neurodiversity training is a standard part of coach development, where football clubs create player support plans just like schools do, and where children feel safe and celebrated in sport from an early age.

“If we build these environments early, we may prevent the kinds of struggles that lead to isolation or mental health crises later. It starts with asking better questions, and listening closely to what young people need.”

The workshop North Somerset Football Club shared with coaches, volunteers and parents, in partnership with Inclusive Change has already been picked up by Somerset FA and Gloucestershire FA, helping to shift coach education at a broader level. It’s a promising sign that the seeds of inclusive change are taking root.

Listen to the Episode

This conversation is about more than football. It’s about redesigning systems to serve every kind of mind and building communities where everyone belongs.

Listen to the full episode via the Inclusive Change podcast and learn more about how the North Somerset Sports Foundation is creating meaningful impact through sport.

To get involved or explore digital inclusion through Project Sandbox, visit icall-cic.com/sandbox.


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  •  Organically grow the holistic world view of disruptive innovation

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  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved

Column Header

  • Lorem ipsum dolor sit amet consecetuer lorem ipsum

  •  Organically grow the holistic world view of disruptive innovation

  •  At the end of the day, going forward, a new normal that has evolved