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Watch the Castle Conference Catch Up

We hope that The Castle Conference inspired you, got you thinking and talking about the topic of Digital Wellbeing. We really hope you have been talking about the conference to your friends, family and colleagues.

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The Castle Conference Catch-Up was a chance to keep talking, a chance to share your thoughts, a chance to find out what questions we have been asked since the day and a chance to ask us new questions.

Andy & Lucy

4th June 2024

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Recap from the event

We have combined the slides into a video for you to rewatch

This is only the slides - no audio. Videos will be uploaded soon.

Lucy Smith: Digital Safeguarding and Neurodiversity

Listen to Owen's interview here

Professor Peter Kawalek: A crisis but not of their making

Listen to Peter's Interview here

Luisa Fassi: Social media and adolescence, a research perspective

Listen to Luisa's interview here

David Brown: If u care share

Listen to David's interview here

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Clay-style illustration showing three people in conversation around a workplace table with a laptop, alongside the text: “Supporting parents of neurodivergent children at work is not a wellbeing initiative. It is workforce strategy.” The image includes signs reading “The future workforce is being raised today” and “Stronger people, stronger teams, stronger future,” representing systems thinking and workplace support for parent carers.

Supporting parents of ND children at work- wellbeing initiative or workforce strategy

May 18, 20264 min read

Supporting parents of neurodivergent children at work - a wellbeing initiative or a workforce strategy?

We ran our first Supporting Parents of Neurodivergent Children at Work Lunch and Learn this week. And the fact that it was by far the highest attended session we have ever run tells us something. Actually, it tells us several things.

It tells us that managers are struggling to know how to support staff, that parents are exhausted, and that organisations are beginning to recognise a growing pressure point. It tells us that people are desperate for practical conversations, not performative wellbeing, and that many workplaces still do not have the language, systems, or confidence to navigate this properly.

What struck me most during the session was how many people quietly recognised themselves in the conversation. Not just as managers. But as parents, carers, sandwich carers, and exhausted professionals trying to hold multiple systems together at once.

Because this is bigger than 'supporting parents.' This is about whether our workplaces reflect the reality of modern life anymore.

The question workplaces are not asking

For years, organisations have focused heavily on leadership pipelines, workforce sustainability, future skills, AI, productivity, and retention. These are important conversations. But very few are asking the question that sits underneath all of them:

"What pressures are the people raising the future workforce already carrying?"

And increasingly, the answer is: too many. Many working parents of neurodivergent children are simultaneously managing Education, Health and Care Plan (EHCP) processes, NHS waiting lists, school communication breakdowns, emotional regulation, financial pressure, sleep deprivation, and care coordination, while also trying to remain productive at work. Some are additionally caring for ageing parents. Some are supporting neurodivergent partners. Some are navigating their own late diagnosis. Many are doing all three.

This is a systems issue, not a personal one

The iceberg model from systems thinking is useful here. What organisations tend to see - resignations, sickness absence, burnout - are events at the surface. But underneath those events are recurring patterns: consistent turnover among parent carers, manager avoidance of difficult conversations, wildly inconsistent support depending on who you happen to report to.

Go deeper still and you find the underlying structures that generate those patterns: no neurodiversity training for managers, reactive rather than proactive HR, workload designed for people without caring complexity. And at the very base of the iceberg, the hardest layer to reach and the most important to shift, sit the mental models. The belief that caring is a private problem employees should manage around work. The assumption that support means lowering standards. The idea that if someone is struggling, the answer is more resilience.

These beliefs are rarely stated out loud. But they shape everything.

Systems thinking lens

The visible event (a resignation, an absence) is not the problem. It is the signal. The problem lives in the structures and mental models underneath it — and that is where sustainable change has to begin.

The real future of work risk is human sustainability

The future of work conversation often centres around technology - AI, automation, hybrid working, digital transformation. But one of the biggest workforce risks organisations face over the next decade is not technological. It is human sustainability.

Can people sustainably remain in work while navigating caring responsibilities, neurodiversity, burnout, financial pressure, ageing populations, and increasing complexity in everyday life?

That is the real question. And it is one that employers who want to retain skilled, experienced people cannot afford to ignore.

The hidden labour nobody is counting

Many organisations only see the workplace impact: lateness, reduced focus, sickness absence, emotional fatigue. What they do not see is the midnight paperwork, the meetings with schools, the tribunal preparation, the emotional recovery after a difficult morning, the attempt to regulate a distressed child while preparing for a board meeting.

This is hidden labour. And it is everywhere. The sandwich carer conversation (people simultaneously managing children and ageing relatives while maintaining careers) is coming whether workplaces are ready for it or not.

What needs to happen

We need to stop treating this as an isolated wellbeing topic and start treating it as what it actually is: a systems issue. That means working at every layer of the iceberg — shifting mental models through storytelling and leadership visibility, redesigning structures through policy, training and workload review, and reading patterns before they become crises.

If we genuinely want to build the future of work, we cannot ignore the people currently raising and sustaining the future workforce. That is not a side conversation. It is central to workforce strategy.

P.S.

If this conversation resonates, whether you are a manager trying to support your team, an HR professional building better systems, or an organisation that wants to move from awareness to action we would love to hear from you. Inclusive Change offers bespoke training, consultancy, and mentoring. Get in touch at [email protected] to find out how we can help.

supporting parentsneurodiversity at workthe equality actchange managementSEND support at workinclusive leadershipfuture of workhuman centred leadershipneurodivergent leaders
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Lucy Smith

Lucy is founder of Inclusive Change, supporting organisations to lead change, inclusion and neurodiversity more thoughtfully in fast-changing workplaces.

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